Job: Assistant Restaurant Manager

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Jobing Description

Location: Sanctuary Camelback Mountain Resort & Spa
Job Code: 225016
# of openings: 1
Description

Job Title: Assistant Restaurant Manager

Department: elements Restaurant

Reports To: Restaurant Manager & Director of F & B Services

FLSA Designation: EXEMPT - Salaried


JOB SUMMARY:
Assist the Restaurant Manager in the supervision of the restaurant operations and staff in order to ensure that the highest quality standards are met for food, service, and cleanliness while caring enough to do it well by adhering to the Sanctuary Commitments.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Lead restaurant staff in service period.
  • Knowledgeable about the resort and its packages.
  • Ensure staff accurately rings orders.
  • Monitor sitting and serving procedures, establish timely service as a high priority.
  • Fulfill all functions as required by accounting.
  • Assure each order is fulfilled to the guest's request; if dissatisfaction occurs, effectively and appropriately diffuse as quickly as possible.
  • Edit employee timesheets bi-weekly to ensure smooth payroll.
  • Perform line employees job functions as needed under high volume and emergency situations.
  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
  • Perform additional duties as requested by the Restaurant Manager and Director of Food and Beverage Services.

  • SUPERVISORY RESPONSIBILITIES:

  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable law.
  • Exhibit control of all shifts; monitor standards, cleanliness and team performance relative to timing and accuracy with the goal of total guest satisfaction.
  • Motivate staff, build morale and practice succession planning.
  • Train restaurant staff in service of fine cuisine, this includes but is not limited to, clearing ladies' plates first, etc.
  • Train staff to recognize resort packages sold and how to ring these using Micros system.
  • Embrace and practice all the resort's service standards.
  • Interview, fill out personnel action forms, performance reviews using Taleo, coaching and counseling forms.
  • Schedule staff accordingly to ensure proper coverage and timely service.

  • Skills / Requirements

    SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Must have two to three years fine dining restaurant management experience.
  • Prior resort experience preferred.
  • Current Food Handler's Card.
  • Knowledgeable regarding food, beverage and room service techniques.
  • Strong working knowledge of Micros point-of-sale system, gratuity sheets, employee time edits, and cashier close-outs.
  • Familiarity with all positions in the restaurant and be able and willing to fill those positions when needed.
  • Ability to lift and quickly transport heavy trays up to 40lbs. on slippery surfaces.
  • Ability to listen effectively, to speak and write English clearly.
  • Self-motivated, organized, fast and even-tempered.
  • Strong attention to detail a must.
  • Pleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
  • Ability to quickly deliver quality product while under pressure.
  • Requires extending arms, bending and stooping to reach materials.
  • Possess excellent leadership, communication and interpersonal skills.
  • Ability to identify, address and resolve conflict.



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    Locations


    Paradise Valley
    Paradise Valley, AZ 85253
    Santuary on Camelback Mountain
    5700 E. McDonald Dr.
    Paradise Valley, AZ 85253
    Paradise Valley
    Paradise Valley, AZ 85253
    Santuary on Camelback Mountain