Job: Doorperson / Greeter

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Posted: 10/03/2017

Job Status: Full Time

Job Reference #: 1686

Job Description

JOB SUMMARY:           
This position contributes to Sanctuary success by maintaining a secure environment for all guests and homeowners with respect to traffic entering the Main Resort entrance. In addition, you must be active in facilitating and organizing Bell/Valet staff and directing them based on activities at hand; with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well.

JOB FUNCTIONS:           
Note: the following duties and responsibilities are not all-inclusive
* Be visible to all guests 24 hours a day, maintain coverage at the bell stand at all times.
* Assist Bell/Valet staff in managing the front entry drive.
* Distribute visitor passes for all arriving guests and visitors.
* Direct guests/visitors to their correct destination.
* Maintain and distribute staff keys with emphasis on ensuring all keys are accounted for.
* Answer telephone within three rings.
* Ensure that guests arriving after mid-night are assisted accordingly.
* Knowledge of the property/amenities/hours of operation.
* May be required to open public areas for guest use as/when required, i.e.: business center. 
* Assist Bell/Valet staff with the expediting of guest/staff requests, maintaining department logs i.e.: activity log, laundry log, package log, etc.  
* Promote communication between employees, Bell Captain, Front Office Manager, and other departments to ensure well prepared staff.
* Ensure timely delivery/receipt of guest and Casa owner’s mail and/or parcels.
* Communicate with other departments to ensure guest needs/requests are met in a timely manner.
* Be fully aware of department emergency procedures and act when necessary.
* Perform other duties requested by Bell Captain.
* Act in a professional manner in all situations equally with guests and peers.
* Ensure that all stored items are tagged and labeled to ensure proper distribution of said items.
* Identify and clarify all incoming traffic for resort and Casa owners.
* Insure Bell/Valet staffs have completed tasks in a timely and efficient manner. 
* Maintain organization at the bell stand
* In the absence of a supervisor, attend morning Front Office meeting and distribute applicable information to staff.

JOB REQUIREMENTS:            
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

* Must be able to stand 8-10 hours per day.
* Ability to grasp, lift, carry or move packages/boxes/luggage of 100 lbs or more continuously.
* Ability to stand, walk and/or sit continuously to perform essential job functions throughout shift.
* Must be agile enough to enter and exit cars and carts easily and quickly.
* Must possess a valid driver’s license with a good driving record.
* Knowledge of surrounding area.
* Be well organized, able to direct others and lead by example.
* Adhere to uniform, personal hygiene and appearance standards at all times.
* Should exhibit a pleasant disposition and the ability to function smoothly under pressure.
* Must be capable of working in a fast paced environment both independently and with others.
* Have solid interpersonal skills, be detail oriented, motivated and have a positive demeanor. 
* Take the initiative to make contributions to the department and resort while maintaining positive working relationships with co-workers.
* Maintain good safety habits and report unsafe or hazardous conditions to your manager.
* Promote excellent guest relations while living the Sanctuary Commitments.
* Practice teamwork and effective communication with manager/supervisor/co-workers.
* At all times maintain the highest standards of professionalism, ethics, and a positive attitude towards all resort guests and fellow co-workers.
* Always report to your manager/supervisor when leaving work area for break periods.
* Executes emergency procedures in accordance with hotel standards
* Must be able to work flexible hours to include all shifts, weekends and holidays

QUALIFICATIONS:         
Education:  High School Diploma/G.E.D. Equivalent
Related Work Experience:  At least two years experience in related work.


 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online-Click Here
 

Gracias por su interés en las oportunidades de empleo en Sanctuary on Camelback Mountain. Si usted necesita ayuda en aplicar a nuestras oportunidades, se puede contactar al departamento de recursos humanos.

Open Interview Hours
Our Human Resources team is available to discuss job opportunities and help you through the application process during our open interview hours. Please, join us on Mondays and Thursdays in the HR office to learn more about Sanctuary on Camelback Mountain.

Monday 10AM-Noon
Thursday 2PM-4PM


Tel: 480-607-2370
Correo electrónico: dperez@sanctuaryaz.com

Applicants have rights under Federal Employment Laws:

Family and Medical Leave Act (FMLA) | Equal Employment Opportunity (EEO) | Employee Polygraph Protection Act (EPPA)

Sanctuary on Camelback Mountain
5700 E McDonald Dr.
Paradise Valley, AZ. 85253