Job Description

JOB SUMMARY:
This position contributes to Sanctuary on Camelback Mountain success by servicing all phases of corporate meeting/banquet functions, coordinate these activities on a daily basis, assist clients in program planning and menu selection, and solicit local group catering businesses; all while maintaining a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well, critical to the success of this position as a Sanctuary community member.

JOB FUNCTIONS:
Note: the following duties and responsibilities are not all-inclusive
* Maintain all events through Delphi. 
* Coordinate meeting space within the Views Ballroom and resort.
* Meet and greet clients, conduct property tours, and promote facilities and services. 
* Conduct site inspections with potential clients, visiting guest rooms, meeting space and catering facilities, as well as other resort facilities.
* Coordinate with event planners to ensure specific group requirements are met with offered services and facilities on site and off site.  Off site venues to include but not limited to: golf, transportation, restaurants, and museums.
* Confirm all details relative to functions with meeting and social planners.
* Distribute, to the necessary resort departments, detailed information relative to catering activities.
* Assist the Catering Director in supervising and coordinating meeting and event set ups and service.
* Assist in menu planning, preparation, and pricing.
* Responsible for contacts, menus, letters and reports.
* Assist in referrals to the sales department.
* Set-up and maintain catering files.
* Attend Food and Beverage meetings, BEO Meetings and an occasional Staff Meeting.
* Responsible for coordination with catering service personnel, the kitchen and accounting. 
* Audit client checks to ensure accuracy.
* Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
* Perform additional duties as requested by the Director of Catering and Conference Services.

JOB REQUIREMENTS:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

* Extensive knowledge of Food & Beverage etiquette, guest relations, and service standards.
* Computer skills and exceptional typing abilities a must.
* Good telephone/computer etiquette and excellent/professional communication skills required.
* Ability to stand, walk and/or sit continuously to perform essential job functions.
* Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
* Knowledge of all applicable federal, state and local health and safety regulations.
* Must be motivated and a self starter.  Take the initiative to identify and undertake projects.
* Pleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees. 
* Be well organized, able to direct others and lead by example.
* Strong attention to detail a must.
* Must be able to work independently, handle multiple tasks while supporting the needs of both guests and the department.
* Sales oriented and exceptional interpersonal skills to provide overall guest satisfaction.
* Ability to analyze client needs and negotiate pricing.
* Ability to listen effectively, to speak and write English clearly.
* Ability to identify, address and resolve conflict.
* Promote excellent guest relations while living the Sanctuary Commitments.
* At all times maintain the highest standards of professionalism, ethics, and a positive attitude.

QUALIFICATIONS:
Education:  High School Diploma or G.E.D. Equivalent
Related Work Experience:  Previous F&B event management experience required.
Two years previous Conference Services experience required.
Minimum 2 years experience with hospitality and customer service required.

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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