Elements Beverage Runner
Job Description
JOB SUMMARY
This position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Greets guests in a warm, friendly and sincere manner. Assist servers with the prompt delivery of alcoholic beverages & food items, while providing guests with a personable fine dining experience.
JOB FUNCTIONS
Note: the following duties and responsibilities are not all-inclusive.
• Be familiar with all standards of fine dining service etiquette and adhere to these standards.
• Attend all scheduled staff meetings, and pre-shifts, supplemental training sessions and menu roll outs.
• Assist servers with general service throughout the guest experience; provide prompt delivery of alcoholic beverages to guests & food items.
• Provide water service offerings, after guest have been seated, and replenish throughout service. Support the assigned server through the steps of service.
• Provide a warm welcome within 1 minute of guest arrival.
• Assist with removal of completed beverages and food courses from the table – reset as needed or if directed by server.
• Bus tables, patio seating, and bar area, ensure table maintenance and any additional directives given by assigned servers.
• Set up and stock service stations in Jade bar at the beginning and during service, follow side-work assignments, and closing duties.
• Clear and reset dirty tables quickly and quietly after guests depart within accordance to service standards set by the Restaurant Manager.
• Break down bus trays at dishwashing station; assist dishwashers when needed.
• Know table and position numbers and be able to fulfill role as food runner as assigned by the Manager.
• Assist cocktail servers to ensure that all tables in the bar and patio are set to standards.
• Work together with other server assistants to ensure optimum efficiency.
• Be familiar with emergency safety measures and health codes.
• Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
• Perform any other duties as assigned by the Restaurant General Manager and/or the Manager.
JOB REQUIREMENTS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Due to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set forth in the Employee Handbook.
• Must be extremely organized; able to expedite multiple orders completely and correctly.
• Ability to service the Jade bar and patio without assistance during typical service demand.
• Good communication is essential. Relay guest complaints and comments to the Manager on duty immediately.
• Must be motivated and a self-starter. Take the initiative to identify and undertake projects.
• Ability to lift moderate weights up to but not in excess of 50lbs and remain on feet for prolonged period of time.
• Ability to work outdoors in inclement weather when necessary. Ability to carry loaded trays on slippery surfaces.
• Ability to handle hot plates and equipment.
• Strong attention to detail a must.
• Good communication essential. Relay guest complaints and comments to supervisor.
• Ability to listen effectively, to speak and write English clearly.
• Pleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
• Ability to identify, address and resolve conflict.
• Maintain good safety habits and report unsafe or hazardous conditions to Security.
• Promote excellent guest relations while living the Sanctuary Commitments.
QUALIFICATIONS
Education: High School Diploma or G.E.D. Equivalent. Current Food Handler’s Card.
Related Work Experience: Prior experience 1-2years in restaurant or bar operations required. Experience with hospitality and customer service required.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 10/4/2024
Job Status: Part Time
Job Reference #: 4124