Job Description

      
 

LEAD HOST/HOSTESS JOB SUMMARY 

This lead position contributes to Sanctuary’s’ success by working within the framework of a quality Food and Beverage service team. Greet and seat guests in a warm, friendly and sincere manner.  Make a good first impression, and insure guests are happy when leaving the restaurant.   Manage seating charts and systems as well as relay pertinent information regarding guest requests to servers and management. 

BENEFITS

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurance
  • 401K Retirement Benefit Plan
  • Free shift meals
  • Hotel, restaurant & spa discounts
  • Paid Vacation for Fulltime employees
  • Paid Sick Time for all employees 


LEAD HOST/HOSTESS JOB FUNCTIONS         

  • Provide a smile and friendly greeting for guests, use guest's name, confirm number in party, ask guests their seating preference and needs/requests, walk with guests at their pace to the table, alert guests of steps and inclines, and inform server and/or manager of special needs. 
  • Hold knowledge of the floor plan, server station assignments and table numbers.
  • Maintain accurate seating chart and cover tally.
  • Able to make reservations accurately and courteously.
  • Answer phones with knowledge of the operation of the resort and restaurant and/or direct the guests for further assistance.
  • Acknowledge and thank exiting guests, ask them to return, ask about their dining experience and follow through with the manager with any guest issues.
  • Be familiar with emergency safety measures.

LEAD HOST/HOSTESS JOB REQUIREMENTS             

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Ability to remain on feet for a prolonged period of time and ability to escort guests.
  • Ability to listen effectively, to speak and write English clearly.
  • Promote excellent guest relations while living the Sanctuary Commitments.

LEAD HOST/HOSTESS QUALIFICATIONS

Education High School Diploma or G.E.D. Equivalent Current Food Handler’s Card. Related Work Experience Prior experience in restaurant operations preferred. Experience with hospitality and customer service required.

 
 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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