Job Description


This position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Greet guests in a warm, friendly and sincere manner. Assist servers in providing guests with a personable fine dining experience; with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well.





Note: the following duties and responsibilities are not all-inclusive 


? Be familiar with all standards of fine dining service etiquette and adhere to these standards.


? Attend all scheduled staff meetings, and pre-shifts, supplemental training sessions and menu roll outs.


? Assist servers with general service throughout the guest experience; provide water service offerings, after guest have been seated, and replenish throughout service. Support the assigned server through the steps of service.


? Provide bread service.


? Assist with removal of completed courses from the table - reset as needed or if directed by server.


? Bus table and area, table maintenance and any additional directives given by assigned server.


? Set up and stock service stations in kitchen and dining room at the beginning and during service, follow side-work assignments, and closing duties.


? Clear and reset dirty tables quickly and quietly after guests depart wit accordance to service standards set by Restaurant Manager.


? Break down bus trays at dishwashing station; assist dishwashers when needed.


? Know table and position numbers, and be able to fulfill role as food runner when scheduled.


? Assist servers to ensure that all tables in dining room are set to standards.


? Work together with other server assistants to ensure optimum efficiency.


? Be familiar with emergency safety measures and health codes.


? Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.


? Perform any other duties as assigned by the Restaurant Manager and/or the Assistant Manager.





The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.


? Due to constant public contact, grooming is a factor of the utmost importance and must adhere to appearance code guidelines as set fourth in the Employee Handbook.


? Must be extremely organized; able to expedite multiple orders completely and correctly.


? Ability to service a twelve-table station without assistance during typical service demand. 


? Strong working knowledge of the micros ordering system and other check processing procedures for dining room service.


? Good communication is essential. Relay guest complaints and comments to supervisor immediately.


? Must be motivated and a self-starter. Take the initiative to identify and undertake projects.


? Ability to lift moderate weights up to but not in excess of 50lbs, and remain on feet for prolonged period of time.


? Ability to work outdoors in inclement weather when necessary. Ability to carry loaded trays on slippery surfaces. 


? Ability to handle hot plates and equipment.


? Strong attention to detail a must.


? Good communication essential. Relay guest complaints and comments to supervisor.


? Ability to listen effectively, to speak and write English clearly.


? Pleasant personality to effectively deal with guests during stressful service; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.  


? Ability to identify, address and resolve conflict.


? Maintain good safety habits and report unsafe or hazardous conditions to Security.


? Promote excellent guest relations while living the Sanctuary Commitments.







High School Diploma or G.E.D. Equivalent


Current Food Handler’s Card.



Related Work Experience


Prior experience 1-2years in restaurant operations required.


Experience with hospitality and customer service required.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online