Job Description


Sanctuary Resort and Spa is now hiring a Part Time Pool Server in Paradise Valley, AZ. 

This position contributes to Sanctuary’s success by working within the framework of a quality Food and Beverage service team. Serve cocktails and food to guests in a personable, courteous and professional manner with a focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well. 

Shift start times differ based on the time of year and business levels: 

  • 8:00am – 4:00pm
  • 9:00am – 5:00pm
  • 10:00am – 6:00pm 
  • 11:00am – 7:00pm 
  • (weekends required)


  • Be thoroughly familiar with all standards of proper service and phone etiquette and adhere to these standards throughout guests' dining experience. 
  • Stock all necessary food and non-food items. Complete requisition for all required paper goods, beverage supplies and perishable items. 
  • Offer misting service, towels and ice water to guests. 
  • Greet guest and take beverage order. 
  • Service items from a limited menu. 
  • Knowledgeable of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages. 
  • Know all spirited beverages available including ingredients, garnish and specific service. 
  • Prepare drinks according to the set standards. 
  • Know all menu items including ingredients, preparation, required condiments and specific service. 
  • Check side duty list for opening and closing duties. 
  • Relay guest complaints and comments to supervisor. 
  • Check cleanliness and orderliness throughout the day, bus, wipe tables and straighten chairs. 
  • Responsible and accountable for all unsigned checks and will report these to the manager. 
  • Pick up litter around service and guest area when necessary. 
  • Obtain completed check from micros, present to the guest and finalize the check in system according to method of settlement. 
  • After guests have departed, remove dirty dishware, wipe and reset table. 
  • Professionally service guests’ poolside without assistance during typical service demand. 
  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. 
  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. 
  • Be familiar with emergency safety measures. 
  • Determine gratuity distribution according to set department standards. Attend all scheduled staff meetings and supplemental training sessions. 
  • Perform any other duties as assigned by the Pool Manager. 


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: 

  • Strong working knowledge of micros ordering system and other check processing procedures. 
  • Must be able to carry cocktail tray with one hand and distribute food/drinks with the second hand -- cocktail tray could weigh up to 30 lbs. 
  • Ability to lift moderate weights and remain on feet for a prolonged period of time. 
  • Ability to carry food and beverages up and down stairs safely and professionally. 
  • A sincere desire to provide the utmost in guest service. 
  • Ability to listen effectively, to speak and write English clearly. 
  • Must work well under a high stress/pressure environment. 
  • Self-motivated, organized, fast and even-tempered. 
  • Strong attention to detail a must. 
  • Pleasant personality to effectively deal with guests who may be upset or displeased. 
  • Ability to quickly deliver quality product while under pressure. 
  • Must be able to bend down repeatedly. 
  • Possess excellent leadership, communication and interpersonal skills. 
  • Consistently maintain a high level of work quality and quantity per resort standards. 
  • Ability to identify, address and resolve conflict. 
  • Ability to work under extreme weather conditions; wet, dry, cold, hot. 
  • Maintain good safety habits and report unsafe or hazardous conditions to Security. 
  • Promote excellent guest relations while living the Sanctuary Commitments. 

QUALIFICATIONS Education: High School Diploma or G.E.D. Equivalent Current Food Handler’s Card. 

Related Work Experience: Previous food and beverage experience required. Experience with hospitality and customer service required. 





Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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