Pool Manager - Boutique Resort

POOL MANAGER JOB SUMMARY

This position contributes to Sanctuary on Camelback Mountain success by serving as a Pool Manager of the Infinity Pool staff while maintaining a focus on providing a memorable experience for our guests and resort members. The Pool Manager is expected to be a leader responsible for payroll, scheduling, interviewing, training, and developing pool staff members while maintaining a high level of guest service. Additionally, the position will ensure the safety and comfort of our guests and employees.

BENEFITS

• Company subsidized medical, dental, life and disability insurance
• 401K Plan
• 11 PTO Days & Paid Vacation 
• Resort stays & Restaurant/Retail Discounts

POOL MANAGER JOB FUNCTIONS

Note: the following duties and responsibilities are not all-inclusive

• Responsible for the daily operations of the pool.
• Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
• Maintain a positive work atmosphere but acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. 
• Monitor towel pickup procedures and the overall cleanliness of the pool.
• Ensure pool deck and pool bar areas are clean and organized, and all equipment is functioning properly.
• Supervise all food and beverage orders to ensure they are prepared to standard recipes.
• Maintain inventories and control costs. Perform monthly inventory and reconcile with purchases to confirm accurate usage. 
• Strong working knowledge of Micros point of sale system, payroll gratuity sheets, ADP, and all accounting procedures.
• Familiarity with all positions within your area and be willing and able to fill those positions when needed.
• Coordinate seasonal hours of operation. Communicate changes in an efficient and timely manner.
• Ability to work outdoors in inclement weather when necessary.
• Self-motivated, organized, fast, and even-tempered.
• Strong attention to detail is a must. 

JOB REQUIREMENTS     

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Pleasant personality to effectively deal with guest questions and service.
• Ability to identify, address and resolve conflict.
• Knowledgeable regarding food, beverage and pool service standards.
• Be aware of all liquor laws as well as company and departmental policies regarding consumption.
• Ability to stand for 8 hours , and or walk continuously to perform essential job functions throughout shift under extreme weather conditions, when necessary.
• Ability to grasp, lift and/or carry or otherwise move packages, and boxes of 40 lbs.
• Ability to visually see and recognize to be able to report safety hazards.
• Ability to effectively communicate verbally in English.
• Ability to maintain a pleasant disposition and work smoothly in high stress/pressure work environment.   Solid interpersonal skills and positive attitude. Strong attention to detail a must.
• Proficient in Microsoft applications such as Word, Excel, Outlook.
• Be well organized, able to direct others and lead by example.
• Promote excellent guest relations while living the Sanctuary Commitments.
• Practice teamwork and effective communication with managers and staff.
• At all times maintain the highest standards of professionalism, ethics, and a positive attitude towards all resort guests and fellow co-workers. 

QUALIFICATIONS