Job Description

ROOM SERVICE COORDINATOR POSITION SUMMARY

This position contributes to Sanctuary’s success by providing superior guest service that will exceed guest and employees’ expectations during their experience ordering In-Room Dining service. In this position it will be highly important to both efficiently and accurately take orders. 

ABOUT US

Sanctuary Camelback Mountain, A Gurney’s Resort and Spa is a luxury boutique hideaway with dramatic mountain and spa casitas offering spectacular views of Paradise Valley. Sanctuary Spa, an intimate retreat, offers Asian-inspired treatments along with a relaxing meditation garden, movement studio and fitness center. Elements restaurant features farm-fresh cuisine with Asian accents while jade bar is known for its extensive wine list. Along with Scottsdale shopping and golf, guests enjoy the infinity pool, tennis and hiking in the shadows of Camelback Mountain. 

For more information, please visit our website at www.sanctuaryaz.com.

ENJOY BENEFITS

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & Disability Insurance
  • 401K Retirement Benefit Plan
  • Free shift meals
  • Hotel, restaurant & spa discounts
  • Paid Vacation 
  • Paid PTO 

ROOM SERVICE COORDINATOR JOB FUNCTIONS                        

  • Hand-write guest room service orders with specifications listed, repeat order back to guest. Ring the order into the computer immediately after finishing the conservation with the guest.  
  • If a guest calls to order amenities, cakes or flowers, fill out the appropriate form and follow appropriate procedures by informing all departments involved.  
  • If a guest calls for information or services other than In Room Dining (bathrobe, shaving cream, etc.) quickly and politely assists guest by calling the appropriate department.. Follow up with guest to ensure satisfaction.  
  • Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment. Solid interpersonal skills and positive attitude is a must. 


ROOM SERVICE COORDINATOR QUALIFICATIONS                                 

  • High School Diploma/G.E.D. Equivalent
  • Previous food and beverage experience preferred.  
  • Experience with hospitality and customer service preferred.  
  • Current Food Handler’s Card.  


We look forward to reviewing your application!





Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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